Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information Collected Includes:

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party gateways)

  • Order history and purchase details

  • IP address and browser/device information

We refer to this as “Personal Information.”

2. How We Use Your Information

We use the collected information for the following purposes:

  • To fulfill orders placed through the Site (processing payment, arranging shipping, providing order confirmations)

  • To communicate with you regarding your orders, inquiries, or updates

  • To screen for potential fraud and maintain platform security

  • To personalize and improve your shopping experience

  • To analyze trends and user activity to enhance our services

  • To comply with legal and regulatory obligations

We will never sell or rent your personal information.

3. Sharing Your Information

We share your Personal Information with service providers only as necessary to fulfill our services. These may include:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping partners (e.g., USPS, FedEx, DHL)

  • Email marketing services (only if you've opted in)

  • Analytics tools (e.g., Google Analytics)

Each third-party service provider is required to handle your information in accordance with privacy regulations and only for the purpose of providing their services.

4. Cookies & Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Cookies are small data files that help us understand how visitors use our site and allow us to remember your preferences.

Types of cookies used:

  • Essential cookies: Required for basic website functionality

  • Performance cookies: Collect data on site usage to help us improve

  • Marketing cookies: Used to deliver targeted ads and promotions (only if consented)

You can choose to disable cookies in your browser settings, though some site features may not function properly.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

You can request that we delete your personal information at any time by contacting us at the email listed below.

6. Security

We take appropriate technical and organizational measures to protect your personal information. All payment information is encrypted and processed via secure third-party providers. While no system is 100% secure, we are committed to safeguarding your data to the best of our ability.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or outdated information

  • Request deletion of your data

  • Withdraw consent at any time (for marketing or optional data collection)

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the contact information below.

8. Minors

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page with the revised “Effective Date.”